Support & frequently asked questions
Can't find your answer here? Write to us — a real person reads every message.
Contact
Get in touch
Questions, feedback, a data request, or trouble with the app — email support@engraven.app and we'll get back to you.
By post: Sedona Tech Solutions LLC, PO Box 3025, Sedona, AZ 86340, USA.
Which Bible translations does Engraven include?
Engraven ships translations that are free for anyone to use and redistribute: the Berean Standard Bible (public domain, 2023), the King James Version, and the World English Bible. Additional translations are owned by publishers and require a license before we can include them. We'll never add one silently, and we won't name a translation we haven't licensed.
Does the AI ever write or change Bible verses?
No — never. Every verse you see is resolved from a fixed, licensed translation by its reference (book, chapter, verse). The scheduler plans your practice and your answers are checked word for word on your device; the AI coach explains, encourages, and quizzes you — it never generates, alters, or paraphrases Scripture. This is enforced in the code, not just promised in this FAQ.
Does Engraven work offline?
Yes. Every memorization mode and every game works with zero connectivity. The AI coach and Listen's narration need your device's speech engine or an internet connection to reach the coach service — but the memorization engine itself never depends on being online.
Do I need an account to use Engraven?
No. There's no sign-up, no account, and no password. Your verses, decks, and progress are stored locally on your device from the moment you open the app.
Is my data private?
Yes — see our Privacy Policy for the full, plain-English detail. In short: your verses and progress stay on your phone. The AI coach is off until you turn it on; then it is sent your goals, practice stats, verse references and the messages you type to it, never the verse text. Anonymous usage data can be turned off in Settings.
How do I cancel my subscription?
Through your Apple ID or Google Play account settings — whichever store you subscribed through. Engraven doesn't process billing itself, so cancellations and refunds follow Apple's or Google's own policies.
How do I delete my data?
Delete a verse or a deck in the Library, or uninstall the app to delete everything (on iPhone, choose Delete App; Offload App keeps your data). We hold no copy of your verses or progress, so there is nothing of that to ask us to remove; a backup your phone made is managed in your phone's backup settings. For anything in our coach service's logs, write to support@engraven.app.
What devices does Engraven support?
Engraven is built for iPhone and Android phones. Speak-It mode uses your device's own speech recognition, so its availability depends on your device and OS version — Engraven falls back gracefully to typing if speech recognition isn't available.
I have a suggestion or found a bug — where do I send it?
Email support@engraven.app — we read everything, even if we can't reply to each message individually right away.